Returns and Refunds Policy

Welcome to Jalen Harmonics. Your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our site, you agree to the terms outlined below.

Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal details such as your name, email address, phone number, and shipping address.

  • Transaction information related to your orders and purchases.

  • Technical information such as your IP address, browser type, and device information.

  • Information you voluntarily provide through contact forms or customer service interactions.

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.

  • Communicate with you regarding your orders, products, or inquiries.

  • Improve our website, products, and customer experience.

  • Send promotional offers, updates, and newsletters (only if you have subscribed).

Cash on Delivery Orders

Since we offer cash on delivery, your payment details are not collected or stored by us. However, we may require contact and address details to ensure successful delivery.

Data Protection and Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely, and access is restricted to authorized personnel only.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic and remember your preferences. You can manage or disable cookies in your browser settings at any time.

Third-Party Services

We may share necessary information with third-party service providers who help us operate our business, such as shipping carriers or analytics services. These providers are obligated to protect your information and use it only for the services they provide to us.

Your Rights and Choices

You have the right to access, correct, or request deletion of your personal information.
If you wish to opt out of promotional emails or data processing, please contact us at [email protected].

Opt-Out Instructions

If you no longer wish to receive our marketing emails or newsletters, simply click the “unsubscribe” link at the bottom of our emails or contact us directly at [email protected] with your opt-out request.

International Operations

Jalen Harmonics operates worldwide, and your information may be processed in countries where we or our partners operate. By using our website, you consent to the transfer of your data to such locations in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]